What is the Jentla Partner program and how does it work?Take a look at the short video for a program overview. Then browse this web site for more on the business opportunity, the program requirements and benefits, and the roles you and We play in the customer relationship. If this all sounds right, then get started by applying here. Can we make money?Since Jentla is so costed per site and much more affordable compared to fully proprietary systems, doesn't that mean less margin for us? While the per site list price of Jentla is likely much lower than the cost of your clients' existing systems, that doesn't mean a lower total margin for you. The change to a licensed based solution means a wealth of new recurring revenue opportunities for Partners, integrators and other solution providers.
Businesses of all sizes are looking into how the Jentla multisite CMS solution can best fit into and enhance how they work. From business process consulting on Jentla adoption, to management of the application services, to comprehensive end user and administrator support, deep knowledge of our product and interfaces will offer you new revenue opportunities at a fraction of the overhead cost you're accustomed to. Also deployment, data migration, change management, and systems integration projects should fit into your business just as they do today. Because Jentla is so affordable, customers have more budget for additional valuable services from you.
Do I provide front-line customer support as a Jentla Partner?No, but we encourage you to be as proactive as you can in supporting your customers. Your contact logo can be listed as the logo in your customer's administrator control panel. Or you can choose to use the control panel to manage your customers' accounts yourself.
How do we know that you won't later take our customer relationships direct and cut us out?The goal for Jentla to extend Joomla into the Enterprise hasn't changed. We focus on building great CMS solutions. We fully recognize and appreciate the complementary role you play as a solution provider in bringing these products to business customers.
With this Partner program, you own the relationship with your customers. You create and sell a complete solution that includes Jentla and your own services, you bill your customers for the services you provide and we encourage you to provide front-line support as well.
We provide hosting services for our existing customers. Will we have to replace those with Jentla Hosting?You won't need to replace your existing hosting for your Joomla sites if you are happy with them. If you have sufficient technical capacity you can run the Jentla Manager on your hosting but generally developers choose to use the Jentla Hosting for this. The Jentla Configuration option describes this in details.
As an independent advisor, you are able to provide comprehensive, objective guidance to your clients that isn't tied to us.
Will we need to make a heavy up-front investment before we know whether Jentla will work for our business?You can grow your investment in the Jentla side of your business as your appetite and results dictate. The low risk and low up-front investment of not having to acquire new hardware or hire a team of sales and support representatives makes it easier to smoothly grow your Jentla business based on customer demand. While it is crucial that you invest some time in product and sales training, we've made this part as painless as possible. The Partner program also has no entry fee and there are no minimum volume requirements.
Is Jentla secure? What about data privacy? Why should my clients trust their data with Jentla?From our choice of data center, to our application level authentication and authorization systems, Jentla has been built with security in mind. We take security and data privacy very seriously. You will find our attention to detail in security at a much higher standard than other Joomla hosting providers. Please refer to our documentation about our hosting solution, which shows in basic terms the architecture we employ to secure your Joomla sites hosted with us.
How and where can we find new clients that are best suited to Jentla?We've put together sales and marketing materials for you to assist your sales reps in identifying and closing new business. These include customizable collateral and sales presentations, sample demos, a Jentla Authorized Partner logo, and more. We've found that Jentla appeals to business customers of all sizes and to many different industry verticals. Read some of their stories here. Once you feel comfortable explaining and demonstrating the value propositions, we suggest speaking with some of your existing clients and developing a strategy for approaching your target market.
How do I train my employees to handle deployment and support?Exiting Joomla developers will find transitioning to Jentla very simple. It has the same admin user interfaces. In fact it makes your current tasks that much easier. Developers new to Joomla will find the transition quite easy. That's why there are millions of Joomla sites online.
There is a large amount of Joomla documentation available. We're putting together multimedia technical training materials to assist your employees with initial ramp-up and ongoing deployment and support work. These include an extensive deployment guide, material to assist with migration and mail routing, and guides for supporting and troubleshooting the services. You'll also have access to Partner-specific support.
Should you choose, one of the best ways to get your entire team up to speed on the benefits of Jentla is to deploy it for your own business. We did this for jentla.com and it has dramatically our employees learn the details of the service.
Do you have an official certification program?We do not currently have a certification program for Partners or Joomla extension developers, but we're working on it because we realize certification is an important decision criteria for your clients. Partners are required to demonstrate real-world skills and experience by finding and deploying a Jentla customer before being fully admitted into the Partner program. This investment of your time and energy will better equip you for success with this program. What is the Jentla Enterprise Partner program and how is it related to this Partner program?The Enterprise Partner program is for strategic technology Partners focused on bringing our solution into large businesses via product extensions and implementation services.
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